The health of our employees, customers and those in our communities is a top priority for R Bank. Any precautions we take in response to COVID-19 are made with you in mind. At this time, the decision has been made to close our banking center lobbies effective Thursday, March 19th until further notice. Please click below for information on how we will serve your banking needs during this time.
OUR PLEDGE TO YOU
To our friends and customers,
The coronavirus has impacted our lives in so many ways and the best thing we can do is adapt. We are monitoring COVID-19 as we design our plan of action which includes maintaining a healthy environment for our customers and staff. You can continue to check our website and social media channels for updates.
BANKING WITH MINIMAL PERSONAL INTERACTIONS
We care about our employees and our customers’ health and well-being. Any precautions we take are made with you in mind. As more information develops about the spread of the COVID-19 (coronavirus), we found it necessary to close our banking center lobbies and expand our motorbanking service. You can expect the same service through our motorbank as you are accustomed to in our lobbies. If your business needs cannot be conducted via motorbanking, please contact our Customer Contact Center (1.844.722.6589) and a personal appointment can be made for you. We understand how vital it is to have access to the banking services you've come to trust and rely upon. That is why you can expect uninterrupted service from R Bank.
The following services will be allowed through our motorbank. If you need additional services, please schedule an appointment with your branch manager to plan accordingly. Click here to locate a motorbank near you.
The following locations have ATM access:
24/7 TELEPHONE BANKING (1.855.600.8100)
CUSTOMER CONTACT CENTER
ONLINE AND MOBILE BANKING
PROTECT YOURSELF FROM SCAMS
As a reminder to all R Bank customers, please remain vigilant with possible e-mail scams and fraudulent activity at this time. We will continue to communicate information regarding scams the bank becomes aware of to help protect you.
Here are some tips from our IT/Security department that may help protect you from online scams:
BASIC PROTECTIVE MEASURES
WE WANT TO KEEP YOU INFORMED
For information on regarding Stimulus Checks, click here.
Scammers Pretending to be the FDIC: Click Here
INFORMATION FROM THE FDIC ON COVID-19:
We are staying up to date with press releases from the FDIC. If you would like to know more information, click here. You will be redirected to the FDIC's website.
Independent Bankers Assn. of Texas Statement on Safety and Soundness of Banking System During COVID-19 Pandemic click here
COVID-19 UPDATES FROM THE CDC
For more information on the coronavirus, click here to be redirected to the Center for Disease Control website.