If your family qualifies for the monthly payments under the American Rescue Plan Act, you do not need to do anything. ONLY the IRS will send the payments – anyone trying to ‘help’ you receive your child tax credit is really after your money. The government (IRS) will NEVER call, text, email, or DM you asking for information to process your payment. IRS.gov is the ONLY and FINAL source for information about these payments.
Your R Banker welcomes the chance to help you. Come by, if you can, or contact us by the route that works best for you. We promise a prompt and courteous response.
Customer Service: 1-844-722-6589
Telephone Banking System: 1-855-600-8188*
*Available 24 hours a day.
To Report a Lost or Stolen Debit Card: 1-800-472-3272
Caution: Please do not send your account number, social security number, passwords, or any other confidential information via regular email. Such information is transmitted over an unsecured connection.